Media Devices


My contention is When the scanner was working perfectly with WIndows 7 over last 3 years, By upgrading to Windows 10 why should be made to buy extra software which neither HP nor MicroSoft guarantees. Solution and Diagnostic Data Collection. How does HP install software and gather data? Choose ‘Refresh’ to update the list. Asia Pacific and Oceania. HP has scanned your product but currently has no suggestions for driver updates. Sivaswami Replied on June 9,

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HP Scanjet – Third-party scan software solutions: HP Download and Install Assistant makes it easy to download and install your software.

HP Scanjet G3010 Scanner – Product Specifications

We were unable to retrieve the list of drivers for your product. I again request you to kindly escalate this issue with HP and give us solution. This page requires Javascript. This could take up to 3 minutes, depending on your computer and connection speed.

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Select your desired files and a list of links will be scanejt by email. I will certainly help you. I suggest you to check if your computer is compatible for installing Windows Thus, the warranty has been removed from this product. I suggest you to uninstall the HP Scanjet G Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility mode.


The serial csanjet provided does not match the previously selected product.

Thank you for your patience. Then follow the instruction to uninstall the driver. Please try again shortly. Please try again shortly. Don’t tell me to buy new scanner compatible with Windows 10 OS.

HP Scanjet G Photo Scanner – Driver Downloads | HP® Customer Support

By completing scanjer submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Open download list You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. What is the make and model of the computer? Please return to the product information page and verify the numbers provided or try again later.

Try to try to use the scanner on the computer.

HP Customer Support – Software and Driver Downloads

Already have an HP account? How does HP install software and gather data? When you say that “including compatibility mode installation”, have you tried to reinstall Scanjdt 7 driver scanuet mode? Please give me solution to enable me to use the scanner.

Recent Drivers  CANON MX300 SCAN DRIVER

But I cannot operate it from the desktop as all Desktop shortcuts for the scanner is vanished. Not sure which drivers to choose? In reply to Nyima Yonten’s post on June 8, Learn more about HP’s privacy policy. Also try to install the Utility software for scanning purpose which is available in the above HP website.

Choose a different product series.

You can follow the question or vote as helpful, but you cannot reply to this thread. Asia Pacific and Oceania.

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