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FYI, I have turned off virus protection and firewall programs to no avail. Power Power Consumption Sleep. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. See each listing for international shipping options and costs. Thanks for the advice, Chris. I’ve tried stopping and starting WIA and it makes no difference, I get the same error.

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HP OfficeJet Pro 8500A A910 Scanner Software Download – 123.hp.com/setup

Product sold without warranty: The Virtual Agent is currently unavailable. How satisfied are you with this response? Warranty removed from product: This process can take officejt minutes depending on the number of warranties being checked.

See each listing for international shipping options and costs. Print from memory card, save to memory card, scan to e-mail. Thus, the warranty has been removed from this product. Plain paper, Thick plain paper, Bright white paper, Premium inkjet paper, Premium presentation paper, Advanced photo papers, Premium inkjet transparency film, Tri-fold brochure paper, Cards.

Recent Drivers  OKI C5950 DRIVER DOWNLOAD

Printer: HP Officejet Pro A | OpenPrinting – The Linux Foundation

We are unable to determine your warranty status for the product and serial number provided. Asia Pacific and Oceania.

In a network environment the ‘Active Scan to Computer’ connection must be enabled from the HP software, has this been done? Select from the products you own. We are unable to determine your warranty status for the product and serial number provided. Max Printing Speed Color ppm.

How to Accomplish HP Officejet Pro A A Scanner Software Download

Please return to the product information page and verify the numbers provided or try again later. HP encountered an error while trying to scan your product. Product has been exchanged: The list of all available drivers for your product is shown above. I have the same question Modify your browser’s settings to allow Javascript to execute. I offivejet not that skilled at logs but I searched the system event logs for dcanner relating to WIA and found nothing.


Cyan, magenta, yellow, black. Product sold by third party: Regarding connecting directly to the computer, the cardscan scanner is connected directly and it has the same problem so I am thinking that using an USB connection will not help but I have not tried it yet to confirm. Javascript is disabled in this browser.

But I cannot scan to computer. See your browser’s documentation for specific instructions.

Unable to determine warranty status. I can also fax okay. Product has been exchanged: PC Connectivity Connection Availability.

I can confirm, however, that the service is running. What is Windows scanning utility?

Hi RESK, I suggest temporarily disabling your security software anti-virus and firewall to see if it resolves the issue:

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